After several years of use, your home’s carpet will need to be re-stretched.
How do you choose the right company specializing in carpet restretching? Atlanta experts provide a few helpful tips.
Tip # 1 – Check Reviews and Get References
Whether you are interviewing a company recommended by your friends or relatives or one that you found online, one of the first things that you need to do is check their online reviews and testimonials. To make sure the reviews are legitimate, look for a variety of reviews, and for reviewers that have reviewed other services.
If the company doesn’t have enough legitimate reviews, request 3 references. These past clients can vouch for the professionalism, quality of work and level of customer service that the carpet re-stretcher can offer.
Tip # 2 – Expertise and Professional Development
Next, inquire about the firm’s experience in restretching a carpet. A reputable company is an expert in its field, and as such, invests in the continuous education of its staff in the latest developments related to the proper maintenance of carpets. Ask about industry certifications as well.
Tip # 3 – Check their Guarantee
It is also worthwhile to inquire about the type of guarantee that a prospective company offers. Ideally, the company you choose to work with should ensure your satisfaction as a customer.
Tip # 4 – Check their Responses
As you interview a carpet company, take note of how they respond to your questions. Are they prepared for your questions? Do they answer questions willingly, or seem to be on the defensive? It is also worthwhile to check review sites to get a good idea of how they respond to customer concerns. A reputable company should understand that it is your right to properly vet them.
Tip # 5 – Focus on Value, Not Price
Lastly, although price is a crucial deciding factor, do not base your decision solely upon it. As the old adage goes, you get what you pay for.
First Rate Carpet Stretching (Review)
Had Chris re-stretch a room which had improperly installed carpet. Everything from the first phone call to the finish job was first rate. He kept me informed as to his schedule, arrived exactly on time and provided good service at a good price. Will call him again if other carpet needs come up. Link to the original carpet stretching review.
Outstanding Service from Beginning to End! (Review)
1. Quick response. 2. Extremely professional and careful in my home. 3. Chris takes pride in his work. 4. Even followed up after the service. 5. You rarely find this type of work ethic and outstanding service but you get it with Fresh Start!
Want More Atlanta Carpet Stretching & Repair Information?
Call 770.575.5758 or click here to request your HONEST carpet cleaning quote.
Atlanta Carpet Repair Success Story
Atlanta & Marietta Carpet Repair & Stretching Services
About the author:
Chris Kiadii’s Marietta-based carpet cleaning service specializes in carpet stretching and repair, pet stain and odor removal, upholstery cleaning, and baby-safe green carpet cleaning. Call 770.575.5758 or click here to request your HONEST carpet cleaning quote. To read carpet cleaning reviews, click here.